Crown Equipment Moves its InfoLink System to the Cloud | Industry News

Crown Equipment Corp.'s InfoLink fleet management system will now have a hosted solution, allowing the software to be easily scaled as customer fleet management grows and changes.

Crown InfoLink is a wireless forklift fleet and operator management system that delivers actionable data to help warehouse managers maximize productivity. Hosted by Crown, InfoLink now offers a two-tier platform that aligns with customer needs and challenges, and provides multiple paths to forklift fleet optimization depending upon organizational priorities and budgets.

The Standard plan provides an entry point for companies by offering basic fleet and operator management features, including operator authorization for equipment use, impact detection and alerts, along with real-time equipment status. The Advantage plan offers companies the ability to track operator productivity, manage planned and unplanned maintenance, and optimize energy resources including battery changes and fuel usage, in addition to the basic fleet management features.

“We are seeing the forklift quickly become the most advanced piece of equipment that touches every part of the warehouse. More advanced on-board technology is improving operator productivity and enabling connectivity that helps to provide greater visibility into the warehouse
environment, operator productivity and product movement,” said Jim Gaskell, director of global Crown Insite products, Crown Equipment. “Crown InfoLink helps companies use actionable information to make better business decisions and achieve better return on investment. The new two-tier platform makes it easier for organizations to get started with fleet management. For instance, depending on a customer’s needs, they may be able to enjoy fleet management capabilities for as little as the cost of a cup of coffee per day, per forklift.”

Pennsylvania-based Clemens Food Group evaluated several fleet management systems before deciding to deploy Crown InfoLink with its fleet of 230 forklifts.

“During the decision process there were a few things we immediately liked about the software that moved it to the top of the list of the systems we were evaluating,” said Mike Bracrella, director of maintenance, Clemens Food Group. “We liked that the software was actually developed by a forklift provider and that it was easy to use. We also liked the broad range of information the system provided and the fact that it could be used with nearly any forklift from any manufacturer. It was critical that we deploy a system that could work with a mixed fleet without requiring drastic changes on our end.”