Yale Names Recipients of 2013 Dealer of Excellence Award | Industry News

Yale Materials Handling Corp. has named the recipients of its 2013 Dealer of Excellence awards–something the company has been doing for 20 years now. 

“The Yale Dealer of Excellence Program highlights dealers that most clearly demonstrate Yale service,” said Chuck Pascarelli, president of sales and marketing. “Our dealers serve the customer and exceed expectations through building long-term relationships and providing solutions to a wide range of material handling challenges, making our dealers a valuable and an integral part of Yale’s success.”

To receive the award, dealers must meet defined business practices and performance standards including superior customer satisfaction, dealer performance, general management, truck sales, short-term rental, training, aftermarket sales and parts and service operations. Each year, the program requirements are assessed and modified to ensure the performance standards keep pace with increasing customer expectations and heightened industry demands.

2013 Dealer of Excellence Award Recipients:                                                                                    

• Company (Eastern Michigan Division)
• Berry Material Handling
• Black Equipment Company, Inc.
• Burns Industrial Equipment, Inc.
• Dougherty Equipment Company (North Carolina Division)
• Eastern Lift Truck Co, Inc.
• Fairchild Equipment, Inc. (Wisconsin Division)
• Fitzgerald Equipment Co. Inc.
• Harding Forklift Services Ltd.
• Hilo Materials Handling Group
• Insley-McEntee Equipment Company, Inc.
• Key Material Handling Equipment Co. Inc.
• M&G Materials Handling Co.
•  MacKinnon Equipment & Services